Impressario Casino Privacy Policy

At Impressario Casino, we are fully committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when you visit Impressario Casino.com or use any of our services. We encourage you to read this document carefully before registering an account or engaging with our platform. By using our services, you confirm that you have read and understood how we handle your data.

Who We Are

Impressario Casino is operated by STARSCREAM LTD, a company incorporated in Saint Lucia with registration number 2023-00007. We are licensed and regulated by the Kahnawake Gaming Commission under Client Provider Authorization No. 00952, issued in July 2023. As the data controller, we are responsible for how your personal information is collected and processed across all versions of our platform — including our web and mobile-responsive casino.

Information We Collect

At Impressario Casino, we collect various types of personal information to provide you with a safe, secure, and personalised gaming experience. This includes information you provide directly, as well as data we gather automatically during your use of our platform.

Information You Provide to Us

• Full name, date of birth, and contact details (email address, phone number)
• Residential address and proof of identity documents for KYC verification
• Payment information, including preferred deposit and withdrawal methods
• Source of funds (SOF) documentation when cumulative deposits exceed €2,000
• Communications you send us via email at support@Impressario Casino.com or through live chat

Information We Collect Automatically

• IP address, device type, browser type, and operating system
• Login activity and session duration when you use your Impressario login
• Gaming activity, including games played, wagers placed, and bonuses claimed
• Transaction history and payment processing records
• Cookies and similar tracking technologies (see our Cookie section below)

How We Use Your Information

We at Impressario Casino use the data we collect for the following purposes:

• To create and manage your account, including verifying your identity and age
• To process deposits and withdrawals via supported payment methods
• To provide customer support through live chat and email
• To administer bonuses and promotions, including the Welcome Offer, no deposit bonus rewards, and VIPressario loyalty programme benefits
• To comply with anti-money laundering (AML) and responsible gambling obligations
• To communicate important updates, security alerts, and promotional messages (with your consent)
• To improve our platform, detect fraud, and maintain system security

Cookies and Tracking Technologies

Our Impressario Casino platform uses cookies and similar tracking tools to enhance your browsing experience, remember your preferences, and analyse how you interact with our site. Cookies help us personalise content, track gaming sessions, and optimise our services. You may manage cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our platform.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity — to fulfil our obligations under your account agreement
• Legal compliance — to meet regulatory requirements under our Kahnawake Gaming Commission licence
• Legitimate interests — to protect our business, prevent fraud, and improve our services
• Consent — for marketing communications and non-essential cookies

Data Sharing and Third Parties

At Impressario Casino, we do not sell your personal data to third parties. However, we may share your information with trusted service providers and partners where necessary to operate our platform, including:

• Payment processors such as Visa, Mastercard, Neteller, Skrill, MiFinity, and CoinsPaid (for crypto transactions including BTC, ETH, LTC, and USDT)
• Identity verification and KYC compliance providers
• Game providers such as Pragmatic Play, Play'n GO, NetEnt, and other certified studios
• iTech Labs, which audits our RNG systems to ensure fair gameplay
• Regulatory and law enforcement authorities when legally required

All third parties we work with are contractually required to handle your data securely and in compliance with applicable data protection laws.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal obligations. Records related to financial transactions and identity verification may be kept for up to five years following account closure, as required by applicable regulations.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by Impressario Casino:

• The right to access your personal data and request a copy
• The right to correct inaccurate or incomplete information
• The right to request deletion of your data (subject to legal retention requirements)
• The right to object to or restrict certain types of data processing
• The right to data portability
• The right to withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at support@Impressario Casino.com. We will respond to your request within a reasonable timeframe.

Responsible Gambling and Data Protection

We at Impressario Casino take responsible gambling seriously. We use your personal data to monitor gaming behaviour, enforce deposit limits, and process self-exclusion requests where necessary. These measures are an essential part of how we protect our players and comply with our licensing obligations. If you believe your gambling is becoming harmful, please use the self-exclusion tools available on your account or contact our support team directly.

Security Measures

Our Impressario Casino platform implements industry-standard security measures to protect your personal information from unauthorised access, loss, or misuse. This includes SSL encryption, secure payment gateways, and strict internal data access controls. While we take every reasonable precaution to safeguard your data, no online transmission is entirely risk-free — and we encourage you to use a strong, unique password for your Impressario login at all times.

Restricted Territories

We do not knowingly collect or process personal data from individuals residing in jurisdictions where our services are restricted, including but not limited to the United States, United Kingdom, Russia, Turkey, India, and others listed in our Terms and Conditions. If you access our platform from a restricted territory, you do so in violation of our terms, and we reserve the right to close your account and retain data as required by law.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make significant changes, we will notify you via email or a prominent notice on our website. Continued use of our services following any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data at Impressario Casino, please do not hesitate to reach out to our support team:

• Email: support@Impressario Casino.com
• Live Chat: Available directly on our website

We are here to help and will do our best to address your concerns promptly and transparently.